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After a few days of use the product so far is 5/5.If you are wanting a solid multi tool and already have Bosch 12v batteries this is a good option. (Batteries are not included with this item).However, in my case while it arrived in a box that looked new, the multitool itself appeared lightly dirty, as if it had been used once and returned or refurbished and resold. It is also possible dirt somehow got into the packaging or the production floor was slightly dirtier… just odd.It’s a tool so it was going to get dirty anyways, but if it is not new it should be labeled as such.Overall, I’d recommend this multi tool to someone that wants a solid, good value lightweight tool that runs on the 12v battery family. 18v would last longer and has more power but this should be good enough for the majority of DIYers or for construction not overly reliant on this specific tool.

Works like a charm. 12V but got a ton of power

Werkzeugwechsel etwas umständlich mit Innensechskant, sonst top. Meine alte Fein mit Kabel bleibt nur noch für längere Einsätze.

I own 16 other bosch power tools and it as good as all the others. Bosch make quality tools.