Winkelwagen is nog leeg.
Winkelwagen is nog leeg.Productbeschrijving
Sanchez Véronique
11 juli 2025
Trop trop bien j'ai la chantourneuse la marque fond de très bon produit. Je suis contente de mes premières fabrications
Martin Wonigkeit
26 april 2025
Einfache Bauanleitung zum selbst zusammenbauen. Tolle Verarbeitung und sehr stabil. Läuft leiser als gedacht.Tolles Produkt aber von dem Hersteller auch nicht anders zu erwarten.
cranea
19 april 2025
This is quite a good solid product of high standard of engineering. What is so bad about it is the documentation is quite out of date and therefore very bad and the support people were really inadequate and seemingly not capable of answering my questions.The manual is 2 cm thick and in 19 languages. Since it was printed there have been several modifications which are therefore not documented and there are many errors in the installation instructions. I suggested to the supplier that they should talk to the manufacturers about them putting the manual in PDF form online. This would help for future updates to be more available making it easier and far cheaper for themselves as well as the end user. With such a powerful machine, it is so important that the installation is accurately described (and therefore followed) but this was not provided, and the support people were very poor with their responses.I had several issues with the supplier, Practixx Germany. After several messages back and forth asking for help they proved to be totally inept and unable to answer basic questions about the installation of the machine, which is something the manufacturers had put a lot of effort into because of the safety and security to the end user. Several of my questions had to be asked 3, 4 and 5 times as they could not reply with any sort of decent response and in fact they tended to whitewash over questions and thought they had done a decent job in their answers. It was fairly obvious that their replies were getting more disinterested the more I repeatedly asked for answers to the same questions. One very simple question was put to them that they were unable to answer and told me they had to go back to the technical team for help. This was semi acceptable but the final reply back to me was pretty pathetic. The end result of this frustrating procedure was them offering me a return label. All that rather than answer my questions correctly and honestly.It is such a shame that a high quality piece of machinery has such an awful customer service. Product wise I give it 10 out of 10 but support wise they get a paltry 2 out of 10 and that was only because they replied quite quickly rather than any score for the content of their replies.
taube 69
23 maart 2025
Die Lieferung ist sehr schnell gewesen. Die Säge ist nicht so schwer. Das obere blaue Teil ist leider aus Plastik. Sonst leicht aufzubauen.👍
Dundee
10 december 2024
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