I'll update the review. This is a first experience.Solid looking machine, clear manual, programs to clean and maintain.Things that rub me the wrong way.Water filter? Why? I don't need a filter. Only adds maintenance cost and the risk of bacteria in the water.You release something for Europe and show "Oz" as the metric? Why? Doesn't make sense at all.I'm on the fence now whether I should return it.

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The product is a great idea in theory, in England I'm sure it's awesome. The unit that arrived two weeks later to my North American (Canada) home was a European version, with a European electrical plug that needs 230v...even with an adapter the voltage is half of what it needs to be. The two stars are for the concept, the missing three stars are for this being useless in Canada.

Arrived damaged, cracked and broken, does not work when plugged in. Seller has failed to get back to me with regards a refund. Total rip off.UPDATE , seller responded to say too much time lapse since I purchased item???? I purchased on April 1st in preparation for my baby's birth in July .....is that not how people prepare for a new baby??? Total rip off SCAM

Apparently frenquent problem with this machine. It is brand new I waited 1 month for it and it's not working plus it"s a european plug

Amazing - every parent needs one! One of the best baby products we have bought, saves so much time and hassle.Like many of you I presume, we also had the dilemma of how do you prep your formula?1 - Individually each time, boiling the kettle, adding the formula, cooling the milk and trying to get to the perfect body temperature before feeding your baby? This is the recommended process and takes ages! Not what you want to do 6+ times a day, especially during the night.2 - This is not recommended, but others prepare a handful of bottles in one go. Boil the kettle, put in formula and let cool before putting in fridge for a max 24 hours. Each time the baby feeds you boil the kettle again to warm the milk up to the desired temperature. This is not recommended but people do it, but again this takes time boiling kettles and you have to get the temperature right. Not ideal when baby is screaming and during the night!3 - Others boil the kettle and let the water cool. Then add the formula to cold boiled water and feed. This is also not recommended and probably the worst thing you can do as the formula needs boiling water to kill off any bacterial.Tommee Tippee Perfect Prep does everything you need in 2 minutes. Put bottle under dispenser, press button which provides a shot of boiling water instantly. You have to add the formula, shake, then replace under the dispenser. It fills the bottle to the volume selected (ounces) then beeps twice when done!!! Put on the teat, shake and feed! No hassle, extremely quick, safe for baby and at the right temperature......whats not to like about this???I can't understand the poor reviews.......it's the most useful, hassle free product you can buy. My wife and I are professionals and like doing things efficiently. Don't hesitate, this is a must!